Contact information

Customer care

For order questions, sizing, delivery, cancellations or returns, email chirspulens@gmail.com or use our contact form. Include your order number if you have one. Never send full payment-card details, passwords or verification codes.

Business details

CHALOVELO is operated by J&J GLOBAL TRADING LTD, a private limited company registered in England and Wales. Company number: 14872188. Registered office: 3 Canon Close, Rochester, England, ME1 3EN, United Kingdom.

Postal correspondence

The registered office is for business correspondence. It is not a retail shop, parcel collection point or automatically the correct return address. Contact customer care for the return address before sending goods.